In the “From the Business” section, tell your unique story. Entice them to try your business with beautiful images. When evaluating restaurants, for example, customers will often want to know what the outside of the building looks like, what kind of atmosphere it has, and whether the food looks good. Professional, eye-catching photos can really help you stand out. Try adding photos not just of the interior and exterior of the building, but also of your products, employees, and (with permission) your customers enjoying your products. The more information you have in Yelp the more discoverable you are to new customers. Add business hours, your website and phone number, the full menu of products or services, and business information such as whether you take reservations, accept credit cards, and are wheelchair accessible. Then add all appropriate categories in your profile to make sure you show up in local searches. Make sure your Yelp profile is complete.Īfter claiming your business, be sure to verify your address (including making sure the map pin is correct). Then train all your staff to give the kind of customer service that inspires five-star reviews. Sometimes it’s the little things that make all the difference. Brainstorm with staff ways to make your customers feel special-a shoulder massage with a manicure, mints after a meal, turn-down service at the end of the night. This should go without saying, but the best way to get good reviews is through exceptional service and truly unique experiences. Apps and integrations Extend your Clover system to do even more with best-in-class apps.Apps and Integrations Extend your Clover system to do even more with best-in-class apps.Clover Capital Turn future credit card sales into working capital with flexible financing.
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